EQUIPMENT RENTAL
BASIC INFORMATION
Is the equipment provided in good condition?
Each instrument is inspected before shipping to ensure it is in proper working condition according to its specifications.
What is included in the rental?
The rental kit includes all instruments, accessories, software, and manuals necessary to complete the job, along with current calibration certificates for the equipment.
When does the rental period start and end?
Daily rentals are valid for 24 hours, weekly rentals for 7 days (including weekends), and monthly rentals for 28 days.
The rental period begins on the first full day the instrument is received and ends on the day it is returned.
Please return the instrument by the evening of the last rental day.
What are the responsibilities during the rental?
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Do not damage the equipment. If damage occurs due to misuse or an accident, the customer will be charged for repair or replacement costs.
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If you wish to extend the rental period, please inform us promptly so we can update the agreement.
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Return the equipment and all non-consumable accessories in the same condition in which they were sent and within the agreed timeframe.
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Return the instrument clean and disinfected.
What are the payment terms?
Payment must be made in advance.
Order
Upon receiving your order, we will send an order confirmation indicating delivery times, rental duration, and return instructions.
Is a security deposit required?
No security deposit is required. However, we expect the instrument to be returned in the same condition it was delivered.
If the instrument is damaged due to misuse or accidental damage, repair costs will be charged.
Missing or damaged accessories will also be charged accordingly.
When is the rental fee charged?
The rental fee will be charged on the day the instrument is returned.
Are there late return penalties?
If the equipment is retained beyond the rental period indicated in the order, additional charges will apply.
How are shipping costs handled?
The equipment is supplied ex our warehouse.
Shipping costs are charged both for delivery and return of the equipment.
If the recipient has an agreement with a shipping carrier, we will use the references provided by the renter, ensuring the shipment is covered by insurance.
How should the instrument be returned?
Please retain the original shipping packaging upon receipt of the rental unit for proper return.
